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Recent Publications

Given I now split my writing between this blog, Medium, Linkedin and branded publications, here’s a list of links to things published elsewhere:

Why (Most) Bots And Voice Assistants Are Dumb…

What’s wrong with the state-of-the-art and why Dialog Management is the missing layer.

How Personal Assistant AI Works in 7 Minutes

The basic building blocks of products like Siri, Alexa, Cortana and Chris, as well as messenger bots.

Intelligent Agents Will Trump Bots

About going from single-use bots to long-term engagement with intelligent agents.

Messaging, Bots and Corporate Travel: Notes From The Beat Live

Where bots and AI meet the needs of corporate travelers and the TMCs serving them.

iMessage integration in iOS 10, the new user experiences it enables – and how they are superior to the current state of Facebook’s messaging apps.

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