Given I now split my writing between this blog, Medium, Linkedin and branded publications, here’s a list of links to things published elsewhere:
What’s wrong with the state-of-the-art and why Dialog Management is the missing layer.
The basic building blocks of products like Siri, Alexa, Cortana and Chris, as well as messenger bots.
About going from single-use bots to long-term engagement with intelligent agents.
Where bots and AI meet the needs of corporate travelers and the TMCs serving them.
iMessage integration in iOS 10, the new user experiences it enables – and how they are superior to the current state of Facebook’s messaging apps.